Mi Profile

Privacy Policy

Mi Profile is a professional digital identity and business networking platform owned, operated, and managed by Brand Crest Digital Private Limited.

This Privacy Policy explains how we collect, use, store, protect, and process your information when you use the Mi Profile website, dashboard, public profile pages, meeting booking tools, contact management features, QR sharing, subscription services, and related digital services.

By using Mi Profile, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Name, email address, phone number, designation, and company details

Organization name, logo, business information, and user details

Mi Profile details such as profile photo, bio, services, social links, website links, and public profile information

Contact details saved, uploaded, scanned, or managed through Mi Profile

Meeting details such as date, time, host, invitee, agenda, and meeting link or location

Payment and invoice details such as order ID, invoice number, quantity, amount, payment status, and billing details

Technical data such as IP address, browser, device type, page visits, QR scans, clicks, and usage activity

Communication data from email, WhatsApp, SMS, forms, and support requests

We collect only the information required to provide, manage, improve, secure, and support Mi Profile services.

2. How We Use Your Information

We use your information to:

Create and manage your Mi Profile

Provide access to your dashboard and organization account

Generate and manage public profile links and QR sharing

Enable contact saving, contact management, and profile sharing

Create, confirm, reschedule, or cancel meetings

Send welcome messages, invoices, renewal reminders, meeting updates, and password reset messages

Process payments, renewals, subscriptions, and invoices

Provide customer support

Improve platform performance and user experience

Prevent fraud, misuse, spam, unauthorized access, and security risks

Comply with legal, tax, billing, and regulatory requirements

We may also use your contact details to send service updates, feature updates, and promotional messages where permitted by law.

3. Public Profile Information

Mi Profile allows users to create public digital profiles.

Any information you add to your public Mi Profile may be visible to people who open your profile link, scan your QR code, receive your shared profile, or access your profile through public channels.

You are responsible for the information you choose to make public.

Please do not add private, sensitive, confidential, or unauthorized information to your public Mi Profile.

Brand Crest Digital Private Limited is not responsible for third-party misuse of information that you choose to make public.

4. Contact Management and Business Card Scanning

Mi Profile may allow users to save contacts, scan business cards, upload contact images, and extract contact details.

When you use these features, you confirm that:

You have permission or lawful reason to save or process the contact information

You will not use contact data for spam, fraud, harassment, or unauthorized marketing

You are responsible for the accuracy and lawful use of saved contacts

Brand Crest Digital Private Limited is not responsible for user misuse of contact data.

5. google Integration

Mi Profile may integrate with Google services such as Google Sign-In, Google Contacts, and Google Calendar.

If you connect your Google account, we may access only the data required to provide selected features, such as contact sync or meeting calendar creation.

We do not sell Google user data.

We do not use Google user data for advertising.

We do not use Google user data to train AI models.

You may disconnect Google access through your Google account settings or Mi Profile settings where available. Some features may stop working after disconnection.

6. WhatApp, Email and SMS Communication

Mi Profile may send important service messages through WhatsApp, email, SMS, or other communication channels.

These may include:

Account updates

Purchase confirmations

Invoice messages

Renewal reminders

Meeting updates

Password reset links

Support messages

Service alerts

By using Mi Profile and providing your contact details, you agree to receive service-related communication.

You may opt out of promotional messages where applicable, but important transactional messages may still be sent.

7. Payments and Billing

Payments for Mi Profile may be processed through third-party payment gateways.

We may receive payment-related details such as order ID, payment status, amount, payment method type, invoice number, and transaction reference.

We do not store full card numbers, CVV, UPI PINs, banking passwords, or complete banking credentials.

Payment gateways and third-party providers may process your data under their own policies.

8. Data Sharing

We do not sell your personal data.

We may share limited information only when required for:

Hosting and cloud services

Payment processing

Email, WhatsApp, or SMS delivery

Google integrations requested by the user

Analytics and security tools

Customer support

Legal, tax, accounting, or regulatory compliance

Fraud prevention and platform protection

Third-party services are responsible for their own privacy and security practices.

9. Data Security

We retain your information as long as required to provide Mi Profile services, manage subscriptions, process payments, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and improve platform security.

If your account expires, is suspended, or is deleted, we may retain, restrict, archive, anonymize, or delete data as required by our internal policy and applicable law.

10. Data Retention

We take reasonable steps to protect your information using security practices such as access control, secure systems, monitoring, authentication, and restricted data access.

However, no digital platform is completely risk-free.

Users are responsible for keeping their login access, reset links, devices, and shared profile links secure.

Brand Crest Digital Private Limited is not responsible for data exposure caused by user negligence, shared links, weak passwords, public profile information, third-party apps, or external cyber incidents beyond our reasonable control.

11. User Rights

Subject to applicable law, users may request to:

Access their personal data

Correct or update inaccurate data

Delete certain data

Withdraw consent where applicable

Raise privacy-related concerns

Fraud prevention and platform protection

To make a request, contact us at:

Privacy Email: privacy@miprofile.in

We may verify your identity before processing your request.

Some requests may be limited if data is required for billing, legal, tax, security, fraud prevention, dispute resolution, or business record purposes.

12. Cookies and Analytics

Mi Profile may use cookies, analytics tools, tracking pixels, and similar technologies to improve website performance, understand user activity, secure accounts, analyze QR scans, measure profile visits, and improve user experience.

You may disable cookies in your browser settings, but some features may not work properly.

13. Children's Privacy

Mi Profile is intended for professionals, businesses, organizations, and users above 18 years of age.

We do not knowingly collect data from children.

If any child-related data is found without proper authorization, we may delete or restrict it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a new “Last Updated” date.

Continued use of Mi Profile after updates means you accept the revised Privacy Policy.

15. Contact Information

For privacy, support, legal, billing, or grievance-related communication, contact:

Brand Name: Mi Profile

Owned and Operated By: Brand Crest Digital Private Limited

Business Type: Proprietorship

Business Address: Brand Crest Digital Private Limited, C3013, Brigade Meadows, Kanakapura Road, Bengaluru, Karnataka, 560082

Support Email: support@miprofile.in

Support Phone: +91 80952 71233

Website: www.miprofile.in

For privacy-related requests, users may contact:

Privacy Email: privacy@miprofile.in

Phone: +91 80952 71233

Grievance Officer / Contact Person: Divya

Grievance Email: support@miprofile.in

16. Acceptance

By using Mi Profile, creating an account, purchasing access, creating a profile, saving contacts, booking meetings, connecting Google services, or using any feature of the platform, you confirm that you have read and agreed to this Privacy Policy.